Returns & Exchanges

We’re unable to offer returns or exchanges at this time. All sales are final.

If you'd like to cancel or make changes to an order, email us at store@amatona.com with your name and order number. If we haven’t started fulfilling your order yet, we may be able to help.

For any questions about your order, contact us at store@amatona.com.

 

Please inspect your order when it arrives and contact us within 48 hours if an item is defective, damaged, or if you receive the wrong item.

Email store@amatona.com with your order number, a brief note about the issue, and photos if possible.

 

Refunds

Refunds, when applicable, are only issued for approved damage or incorrect-item cases.

If a return or replacement is needed, we’ll confirm next steps by email. Once we’ve received and inspected any returned item, we’ll let you know if a refund is approved. If approved, a refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or card issuer to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at store@amatona.com.